With 18 years of estate agency experience under his belt, James brings a wealth of knowledge and a calm, considered approach to every move. Having worked with both respected local independents and leading international firms, he’s seen all sides of the market — but it’s the Guildford patch, and particularly Merrow, that he knows best.

James is known for being approachable, reliable and always ready to offer honest advice — whether you’re upsizing, downsizing, or just exploring your options.

He lives in the Surrey Hills with his wife and daughter, and while he used to enjoy gym sessions, cooking and a bit of quiet gardening, most of his downtime these days is spent mastering the art of toddler hair braiding (Surely harder than any property negotiation).

Liam began his career in estate agency in the late 1970s and brings decades of experience navigating both the highs and lows of the property market. He’s worked across prime areas of South West London, Guildford and the Surrey Hills — always with a people-first approach.

For Liam, property has never been just about bricks and mortar. He believes that every sale and purchase is personal — each one shaped by the stories, needs and emotions behind it. That’s why communication is at the heart of everything he does, guiding clients through their move with empathy and clarity.

A devoted family man, Liam is married with two grown-up sons and a grandson who keeps him on his toes. When he’s not in the office, you’ll likely find him running, cycling or out exploring the local countryside — a place he feels lucky to call home.

Helen plays a key role in keeping the Merrow office running smoothly — maintaining our client database, staying on top of new listings, and helping match buyers to their perfect home the moment a property hits the market.

Having lived in Guildford for many years, Helen knows the area inside out. Her local knowledge, friendly nature and attention to detail make her a reassuring presence for both buyers and sellers, and she brings a professional yet down-to-earth approach to every viewing.

She’s a true people person, a proud mum of three (all Guildford school alumni), and currently ruled by both a lively dog and a recently adopted cat, Colin.

With 25 years of experience in the local property market, Lucy knows exactly what it takes to keep things running like clockwork. Having worked in both town centre and village offices, she now oversees the day-to-day operations at Merrow — from creating brochures and adverts to making sure Anthony behaves himself.

Lucy lives just a stone’s throw from the Downs with her young family, and both of her children attend local schools — giving her a strong connection to the community and the clients we work with.

Outside of the office, Lucy loves horse riding and eating out.